Shipping Policy
When the number of products have been selected and added to the shopping cart, the payment has been sent, it is time to prepare the products for the shipment. The order is mostly processed within 24 hours. We have organized a fast and strict system that will quickly process the incoming data.
The pills will be packed into regular private letter. It is solid and tightly closed. We use only quality packing materials that are not torn. We do not put any name of products on the envelope. Only you will know the real content of the package.
International Shipment
We dispatch packages to any country in the world. Make sure to correctly indicate your postal address and a name of recipient. Otherwise, you will not receive your package.
We work with reliable transportation companies. Two ways of the shipment are:
- EMS
- AirMail
EMS is the fastest way to receive any package. It takes about 10 business days. An order will get a tracking number. It will be available in 24 hours after the dispatched package. The tracking number will allow to see the full period of transportation.
The package will arrive in about 20 days during AirMail. In most cases, a tracking number is not available during this type of the shipment.
In case of any delays or questions, do not hesitate and send us an email.
Order Status
Order status gives a possibility to track all changes happening with online orders. Is the order accepted? Are the products in stock? When will the order be delivered? This information will be updated step by step, and a customer will know about all changes.
The order status may be checked by two means:
- By email. A customer will receive email from us with order details. Each stage will be reported. For instance, a customer will know that the package has been formed and will be dispatched soon. It is very convenient. If you do not receive any our email, make sure that you have indicated the correct email address, or you should check a spam folder.
- User area. After placing the order, there is a user area created on the website. A customer can log in and see order information there. Information will be updated automatically. The website may be visited at any time.
All personal data are encrypted. We use modern protective systems. None personal information will be available to third parties. We always update our protective systems to provide the best security, and we also monitor and follow all new tools to improve it.
If you have questions, or do not know how to check the order details, we are always happy to help you. Go to Contact Us page and get the needed help right away.
